Monitoring & Receiving Clean Reports
Show how to access completed cleaning reports, review images and provide feedback.
1. Open Clean Reports
Click Clean Reports in the left menu. This table lists all cleaning assignments. Use the tabs at the top (Scheduled, In Progress, Completed, Cancelled and Needs Attention) to filter.
2. View a completed report
Once a cleaning is finished, its status becomes Completed. Click the row to open the report. You'll see before‑and‑after photos, checklist results and any notes from the cleaner.
3. Download or share the report
You can download the report as a PDF for your records or share a link with your team or guests. Look for the Download or Share buttons in the report header.
4. Provide feedback
At the bottom of the report, there's usually an option to rate the service and leave comments. Constructive feedback helps cleaning partners improve and ensures consistent quality.
5. Handle issues
If a report is flagged as Needs Attention, review the details and contact the service provider via the Messages feature to resolve the issue promptly.